This policy explains what personal data [Company legal name] ("we") processes when you visit this website or use OnDigital Pro, and your choices.
1. What we collect
- Account data: name, work email, role and sign-in activity of agency users.
- Client data you submit: website addresses, keywords, business names, branch details and the profile information used to draft content for your clients.
- Usage and security logs: request logs, IP addresses and error reports, used to run and protect the Service.
- Contact messages: anything you send us by email, including waitlist requests.
2. This website
This marketing website does not use advertising or analytics cookies. If you choose a language, your browser stores that choice locally. The workbench uses a session cookie that is strictly necessary to keep you signed in.
3. How we use data
To provide and secure the Service, to generate drafts you ask for, to support you, and to meet legal obligations. We do not sell personal data.
4. AI processing
To generate drafts, relevant client information is sent to our AI model provider (currently Anthropic) as a processor acting on our instructions. [AI provider data-use terms] Drafts stay in your review queue until you approve them.
5. Sharing
We share data only with service providers that help us run the Service (hosting and network, AI model processing, email), under contract, or when the law requires it. [Subprocessors and regions]
6. Retention
We keep account and client data while your account is active. After cancellation we keep it for 30 days so you can export it, then delete it, except where we must retain records by law. Security logs are kept for a limited period.
7. Security
Data is encrypted in transit, access is limited by role, client data is separated per client, and changes are recorded in an audit log. No system is perfectly secure; tell us if you suspect a problem.
8. Your rights
Depending on where you live you may have the right to access, correct, delete, export or object to the processing of your personal data. Contact us to exercise them; we respond within the time the law requires. [Supervisory authority]
9. International transfers
[Where data is processed and transfer safeguards]
10. Changes
We will post updates here and notify you of material changes.
11. Contact
[Company legal name], [Company address]. Email: [email protected].